Customer satisfaction is our top
priority. That is why we ensure the
items you receive conform to the
strictest standards, not only matching
but also exceeding those set by luxury
boutiques and authorized retailers.
In saying this
PreLovedLuxury, adopts a “No Questions
Asked” Return Policy for exchanges or
refunds within 7 days of receipt.
This is how PreLovedLuxury reaffirms
exclusive peace of mind for our
customers.
Your
Satisfaction Is 100% Guaranteed
Worry-Free Shopping Experience At
PreLovedLuxury
'7 Day No Question Asked' Return Policy
To avoid the need for refund or
exchange, please carefully take note of
the photos and product descriptions,
paying special attention to its
dimensions and conditions, eg: any
defect, flaws,.. In simple terms please make
sure the product will suit you before
you make a purchase.
Keeping
with PreLovedLuxury’s policy of ensuring
customer satisfaction, all our items are accompanied by an
Authentic Guarantee. This guarantee
provided by PreLovedLuxury means that if
in the extreme and unlikely event,
should any item we sell be proven to be
non-authentic then we will gladly reimburse the
full payment including shipping costs
both ways.
However, as
stressed before, this has never occurred
throughout our long history of
operation.
++Please note:
In order to be eligible for a return,
the item must be in the same condition
as it was sent and the PreLovedLuxury
Security Tags and Labels must be
attached and intact. The shipping fee is
not refundable.
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